| Remote Service |
| Remote Assistance is troubleshooting & fixing common computer errors online via a remote connection which works by logging into your PC with a unique username and password created for that session. The technician can then view the problem your PC is having and resolve it as you watch in real time via an internet connection. This amazing technology is being embraced since it saves people from hauling their PCs to a tech shop and waiting to get it back. Another benefit is the lower cost of on-site repair. |
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| Remote Assistance services are extremely cost effective. The Computer Workshop provides technical support assistance, online computer help & training remotely at competitive pricing. |
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Remote Assistance training has many benefits. You can sit and watch on your PC as the remote user walks you through the training. Then, you go hands on, as the remote user watches and can instruct you in real time via the phone or through an additional chat window. |
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Not all repairs can be fixed using remote assistance. Remote assistance will not work on computer hardware with physical damage or computers with a dial-up connection or are unable boot into Windows or connect to the internet. |
