As of May 2014
The Computer Workshop publishes clear and fixed labor rates for computer repair services. Most of our rates are fixed, flat pricing no matter the time it takes to repair the issue. Hardware is priced separate from the labor charge and is billed separately. The diagnostic charge will be applied to the labor charge, if the client proceeds to repair the issue. For all other concerns, please call us for more information at 828.837.1163.
Standard turnaround time is 2 to 3 business days*
Expedited turnaround time starts immediately until issue is resovled.*
*Turnaround time is based on several factors:
|Service Type||Description||Price per hour or Incident|
|Diagnostics||Perform a 5-point diagnostics ONLY - No repair.||$25.00|
|Data Backup||On a working device, per 20GB to external hard drive, 2nd device, or USB.||$45.00|
On a broken device, per hour.
2nd device, or USB. Backup to DVD is additional $5.50 per DVD.
Overall Cleaning of system, virus and malware removal, system performance
update, driver updates, system software updates, install of FREE AVG anti-virus and
malwarebytes software, if needed. In-house only.
|Onsite PC Tune-up||
We will come and pickup your PC and bring it back to our office. Perform an overall Cleaning
of system, virus and malware removal, system performance update, driver updates, system
software updates, install of FREE AVG anti-virus and malwarebytes software, if needed. Once
completed, we will delivery and reconnect your computer. 1Some restrictions apply.
|Hourly Charge||Includes installation of hardware or software or training||$45.00 per hour|
Windows Restore with personal data and any client provided software. Does not apply
to any server based operating software
|Windows Restore||Windows Restore with no personal data. Any client provided software included. Does not apply to any server based operating software.||$90.00|
|Mobile Device Repair||Repair labor per hour. Does not include hardware.||$45.00|
|Onsite||Onsite Labor 1 hour ONLY.||$75.00|
|Onsite Labor 2nd hour onward. Billed in 1/2 hour increments.||$50.00|
|Remote Service||Remote Desktop or Remote Phone Support. Billed in 1/2 hour increments. (First 10 minutes free)||$55.00|
|DVD Data creation||Up to 4GB of Data per DVD.||$5.50|
** Rates are subject to change without notice.
1Onsite pc tuneups are at the discretion of the technician, if the PC needs remains onsite for the tuneup.
2The rate of $75.00 is for a 15 mile radius from The Computer Workshop's location. Additional fees may apply outside the radius area.