Fixing Computers in Murphy Since 2001

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Service and Repair Rates

As of May 2014

 

The Computer Workshop publishes clear and fixed labor rates for computer repair services. Most of our rates are fixed, flat pricing no matter the time it takes to repair the issue.  Hardware is priced separate from the labor charge and is billed separately.  The diagnostic charge will be applied to the labor charge, if the client proceeds to repair the issue.  For all other concerns, please call us for more information at 828.837.1163.


Turnaround Time:

 

Standard turnaround time is 2 to 3 business days*

Expedited turnaround time starts immediately until issue is resovled.*

 

*Turnaround time is based on several factors:

  1.  Age of the computer
  2.  Software status - virus or malware infection
  3.  Arrival date for check-in
  4.  If parts or software needs to be ordered

 


Rates for Services**:

 

Service Type Description  Price per hour or Incident 

Diagnostics Perform a 5-point diagnostics ONLY - No repair.  $25.00

 Data Backup On a working device, per 20GB to external hard drive, 2nd device, or USB.  $45.00

On a broken device, per hour.
Includes removal of storage device and data backup to external hard drive,

2nd device, or USB.  Backup to DVD is additional $5.50 per DVD.

$45.00

PC Tune-up

Overall Cleaning of system, virus and malware removal, system performance

update, driver updates, system software updates, install of FREE AVG anti-virus and

malwarebytes software, if needed.  In-house only.

 $67.50

Onsite PC Tune-up

We will come and pickup your PC and bring it back to our office.  Perform an overall Cleaning

of system, virus and malware removal, system performance update, driver updates, system

software updates, install of FREE AVG anti-virus and malwarebytes software, if needed.  Once

completed, we will delivery and reconnect your computer.  1Some restrictions apply.

$75.002

Hourly Charge  Includes installation of hardware or software or training  $45.00 per hour

Windows Restore

Windows Restore with personal data and any client provided software. Does not apply

to any server based operating software

$110.00

Windows Restore Windows Restore with no personal data. Any client provided software included. Does not apply to any server based operating software. $90.00

Mobile Device Repair  Repair labor per hour.  Does not include hardware. $45.00

Onsite Onsite Labor 1 hour ONLY. $75.00
Onsite Labor 2nd hour onward.  Billed in 1/2 hour increments. $50.00

Remote Service Remote Desktop or Remote Phone Support.  Billed in 1/2 hour increments. (First 10 minutes free) $55.00

 DVD Data creation Up to 4GB of Data per DVD.  $5.50

** Rates are subject to change without notice.

1Onsite pc tuneups are at the discretion of the technician, if the PC needs remains onsite for the tuneup. 

2The rate of $75.00 is for a 15 mile radius from  The Computer Workshop's location.  Additional fees may apply outside the radius area.

(828) 837 - 1163

120 View Point Drive, Ste. A, Murphy, NC 28906

Copyright © 2014. All Rights Reserved.